Terms of Service

Ruddle develops software for organizational operations.

Ruddle Concessions includes capabilities intended to help organizations coordinate volunteers, schedule events, manage inventory, and review operational information.

Available features may differ according to product version, account configuration, and subscription or pilot arrangements.

Descriptions of proposed or upcoming functionality do not constitute a commitment to provide that functionality by a particular date.

Individuals creating organizational accounts or entering paid agreements must have the legal capacity and authority necessary to do so.

A person registering on behalf of an organization represents that they are authorized to act for that organization.

Younger volunteers may access permitted functionality under the supervision and authorization of their organization, subject to applicable law and Ruddle's age-related requirements.

The Service is not intended for direct account registration by children under 13 unless legally compliant arrangements have been established.

Verification required: Confirm minor-user access and parental consent requirements.

Users are responsible for maintaining the confidentiality of their account credentials.

Organization administrators are responsible for assigning appropriate permissions and reviewing access granted to members of their organizations.

Users must provide accurate registration information and take reasonable steps to prevent unauthorized account access.

Suspected unauthorized activity should be reported to Ruddle.

The Service may be used for lawful organizational activities consistent with its intended functions.

Users may not:

• Attempt unauthorized access to accounts or infrastructure.
• Interfere with the Service's security or availability.
• Upload malicious code.
• Misrepresent their identity or authorization.
• Use the Service to facilitate unlawful activity.
• Collect or disclose other users' information without appropriate authorization.
• Reverse engineer protected components except where applicable law expressly permits.

Ruddle may restrict activity that threatens service security or violates these Terms, subject to applicable contractual and legal requirements.

Organizations retain their rights to information and materials they lawfully submit to the Service.

Each organization is responsible for ensuring that it has an appropriate legal basis to collect and submit the information it provides, including information about volunteers and personnel.

Ruddle is responsible for fulfilling its own legal obligations regarding personal information, including any applicable obligations involving children.

Organizations grant Ruddle the limited permission necessary to host, process, transmit, and display their submitted information for providing, securing, supporting, and maintaining the Service.

This permission does not transfer ownership of organizational information to Ruddle.

Ruddle and its licensors retain their rights to the Service, associated software, branding, designs, and original materials.

Subject to these Terms and applicable agreements, authorized users receive a limited, nonexclusive right to use the Service for its intended purposes.

These Terms do not grant ownership of Ruddle's trademarks, source code, or proprietary technology.

Certain product capabilities may connect with third-party payment systems, point-of-sale platforms, or other operational services.

Use of those integrations may require separate accounts and acceptance of the relevant providers' terms.

Data synchronization and functionality may depend on external provider availability, permissions, and technical limitations.

Unless expressly stated in a separate agreement, Ruddle is not the merchant's payment processor or payment-settlement provider.

Sales reports, inventory calculations, event projections, and other analytical outputs depend on information supplied by users and connected services.

Organizations are responsible for reviewing important figures before making purchasing, staffing, financial, or operational decisions.

Ruddle does not guarantee that projections or recommendations will accurately predict future attendance, revenue, inventory requirements, or other outcomes.

If Ruddle offers paid subscriptions or other paid services, applicable prices, billing periods, and payment terms will be disclosed through the relevant order, checkout, or written agreement.

An organization's payment obligations will depend on the plan or agreement it accepts.

Any applicable cancellation or refund terms must be disclosed before a paid commitment is made.

Pilot access may be offered under separate arrangements.

Verification required: Confirm pricing, billing, and cancellation terms. Do not display invented subscription prices or refund guarantees.

Ruddle may update, improve, or modify the Service as products develop.

Features offered through pilot or beta programs may be incomplete or subject to change.

Ruddle will seek to communicate material changes affecting existing customers when reasonably appropriate or contractually required.

Service availability may be affected by maintenance, external infrastructure, or circumstances outside Ruddle's reasonable control.

Personal information is handled according to Ruddle's Privacy Policy and applicable agreements.

The Privacy Policy is available at: https://ruddle.ai/privacy

Additional data-processing terms may apply to particular organizational customers.

An organization may discontinue use of the Service subject to its applicable agreement.

Ruddle may suspend or restrict access where necessary to address serious security risks, unlawful conduct, material breaches of these Terms, or other legally justified circumstances.

Where appropriate, Ruddle will provide notice and an opportunity to address the issue.

Data access, export, retention, and deletion following termination are governed by the applicable agreement, Privacy Policy, and legal obligations.

To the extent permitted by applicable law, the Service is provided subject to the warranties and limitations expressly stated in the applicable customer agreement.

Ruddle does not warrant that all software features will be uninterrupted, error-free, or suitable for every organization's operational requirements.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

Liability arising from use of the Service is subject to applicable law and any separately agreed contractual limitations.

Verification required: No specific monetary liability cap, waiver of statutory rights, or mandatory arbitration provision should be introduced without legal review.

Applicable governing law, dispute-resolution arrangements, and any jurisdiction-specific terms must be finalized after confirming Ruddle's legal entity and contracting arrangements.

[LEGAL REVIEW REQUIRED: GOVERNING LAW AND DISPUTE PROVISIONS]

Ruddle may update these Terms as its products and commercial arrangements develop.

The updated effective date will be displayed on this page.

Where legally or contractually required, material changes will be communicated to affected users or organizations.

Questions regarding these Terms may be directed to: